LiveCon! is designed for users who are forced to put up with less than stellar Internet service. The program runs conveniently in the Windows System Tray and keeps track of when you are connected or disconnected from your ISP. After logging for a reasonable period of time, the logs can be analyzed with the built-in analysis tool to produce statistics which you can send to your ISP and get credit for any downtime. The program is easy-to-use, but its usefulness depends on your selection of an appropriate Internet site off which to echo. This tutorial is designed for first-time users of the program who want to get the most out of their Internet service.

  1. Download the latest version of LiveCon! from the Download page.
  2. Run lcsetup.exe from the directory where you saved it on your hard disk. The installation program will ask you to which directory you wish to install the LiveCon!.
  3. Press the Start button at the bottom-left of your screen. Select Programs, select the program group LiveCon! for Windows, and click the icon in the menu.
  4. Main Menu ScreenshotLiveCon! runs in the Windows System Tray. Analysis, logging and other features can be accessed through the small bright yellow face you see in your tray . When you right-click or left-click this icon, the main menu is displayed.
  5. Before you can start logging, you must select an echo host. The echo host will respond to periodic requests sent by LiveCon! to determine whether you are connected or disconnected from the Internet/network. Open the Main Menu by right-clicking the bright yellow face and select Options Menu Item. This will open the Options Dialog Box.

    For most users, the most appropriate echo host is their network gateway. You can find your network gateway in the documentation sent by your ISP for your Internet connection. Otherwise, you can find the gateway by contacting your ISP or by checking your network settings in Windows 95/98/NT.

    How to Find your Network Gateway in Windows

    1. Open the Windows Control Panel
    2. Select Network.
    3. Click the Properties for the TCP/IP pointing to the network or dial-up adapter for your Internet/network connection. In the Properties dialog box, select the Gateway tab at the top and copy down the address you see in the Installed Gateway list box at the bottom of the tab. This is your network gateway.

    Now, enter your network gateway in the Echo Host Address input box in LiveCon!'s Options dialog box.

    Recommended: Just in case you restart the computer and forget to reload LiveCon!, click the Add to Startup button and LiveCon! will automatically start each time your Windows system is loaded.

    Press OK at the bottom-left of the dialog box.

  6. You're set! All you have to do now is begin logging. Right-click the system tray icon and select Log Now. The "indifferent" face should become a "smiley" face.

    The "indifferent" face means that you are not presently logging. The "smiley" face means that you are connected to the Internet/network. The "gloomy" face means that you have been disconnected from the Internet.

  7. After logging for a few hours, days, or weeks, you will have an accurate record of when & how long your connection has been down. You can access your logs at any time by selecting Analyze Log from the LiveCon! icon menu to open the Log Analysis dialog box.
  8. In the Log Analysis dialog box, The most useful display of statistics can be found by selecting the Last radio button option in Analysis Period, Total Log Time in the combo list box at the top-right of the dialog box, and Connection Status in Display Options.

    Now, press Analyze button to display the statistics.

  9. At the end of each month, you can copy and paste these statistics in an email requesting credit from your ISP for downtime.

    Unaccounted Time is the amount of time that LiveCon! logging was deactivated. Accounted Time is the time which has been logged by LiveCon! as either Connected or Disconnected Time. Connected and Disconnected Time represent the amount of time that you have been connected or disconnected, respectively, from the Internet/network. Percentages are provided for your convenience. The Instant Disconnections count is the number of single, nonsequential echo packets which LiveCon! sent out, but did not receive from the echo host. Instant Disconnections are particularly annoying for Internet gamers.

    To copy the statistics to an email, press the Copy Button at the bottom-right of the Log Analysis dialog box, select All Entries, and then To Clipboard. You can then paste the statistics in your email message by selecting Paste from the Edit menu at the top of the compose window of your email application (i.e. Qualcomm Eudora, Microsoft Outlook Express).

If you have any questions/comments about this tutorial, email software@remotetek.com

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